You can check the progress of your order at any time by visiting your My Orders page.
PQ Albums ships via DHL Express courier services to your desired destination. Where possible, we will provide a tracking number for your order.
We are unable to deliver to a PO Box or Private Bag, or to multiple addresses within the same transaction. Please ensure you have provided a delivery address where someone will be available to sign for delivery during business hours. Note that all packages will arrive with a commercial invoice attached for customs clearance purposes.
Customs policies vary from country to country—and you, or the recipient of your book or album, may be subject to import duties and taxes which are payable upon delivery. If you are unsure about whether these charges may apply to your order, please contact your local tax or customs authorities. For more information, see our Terms & Conditions.
All transactions will be converted from US Dollars at the prevailing exchange rate on the day your transaction is processed. Visit www.xe.com to find out today's exchange rates.
All prices quoted here are in US Dollars.
All purchases and shipping costs are processed in US Dollars.
Please note that orders placed between the 22nd of January 2019 and 11th of February 2019 will be delayed by up to 10 days due to our print-partners celebrating Chinese New Year. We apologize for any inconvenience.
Regular turnaround times effective from Monday, February 11th 2019:
Estimated production time for PQ Albums & large PQ Photo Books: 14–21 days.
Estimated production time for medium PQ Photo Books: 7–12 days.
Estimated delivery time: 3–5 working days.